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For quality assurance purposes, email transcripts and chat session transcripts are retained and monitored. For your protection and security, we do not take orders via email or chat.
Customer Care representatives will not request your credit card number or any other sensitive information via email and chat.
Orders may be placed securely on this website or by calling our Customer Care Center.
Toll Free: 1-877-44-GUESS (1-877-444-8377).
Monday through Friday 6:00 a.m. - 5:00 p.m., Saturday 7:00 a.m. - 4:00 p.m. (PT)
Live Chat is available Monday through Friday 6:00 a.m. - 5:00 p.m., Saturday 7:00 a.m. - 4:00 p.m. (PT)
The holiday return and exchange policy is effective from Sunday, November 22, 2015 through Sunday, January 10, 2016.
GUESS corporate headquarters are located in Los Angeles, CA. If you would like to send correspondence to our corporate offices please address it to:
1444 South Alameda Street
Los Angeles, CA 90021