A Note on Offers, Sales, Promotions and Discounts:  

Unless otherwise stated, prices on full price, sale and promotional items, and affiliate offers cannot be combined with any other offers, sales, promotions or discounts. Sales, promotions and discounts may not be applicable to all sizes, colors or styles. Quantities are limited; no rain checks will be issued. Offers are not valid on previously purchased merchandise or purchases of gift cards. GUESS?, Inc. reserves the right to extend, modify or discontinue any offer, sale, promotion or discount at any time without notice.

 

Gift Card and E-Gift Card Frequently Asked Questions

WHAT IS AN E-GIFT CARD?
It's the perfect gift any time of the year. Select the amount you would like to give (between $25 and $500) and select the date you want to send it. We e-mail it to the recipient's inbox. It's that simple!

WHERE CAN I REDEEM MY E-GIFT CARD?
Classic Gift Cards and E-Gift Cards can be redeemed at any GUESS, Marciano, G by GUESS or GUESS Factory branded retail stores or online stores in the United States and Canada.
Classic Gift Card: To redeem in-store, present Gift Card to the associate at checkout before beginning the transaction. To redeem online, enter your Gift Card number and pin number on the payment page during checkout.
E-Gift Card: To redeem in-store, simply present your E-Gift Card email (printed our or on your mobile device) to the associate at checkout before beginning the transaction. To redeem online, press the “Click to Activate” link located at the bottom of your original E-Gift Card email. You will then be sent a separate email with your pin number. You will need to enter both your 16 digit E-Gift Card number and your 8 digit pin number on the payment page during checkout.

HOW LONG DOES IT TAKE FOR THE RECIPIENT TO RECEIVE THE E-GIFT CARD?
Order processing times may vary by the time of day the order is placed, but the recipient will normally receive the E-Gift Card within six hours after the order is placed and payment is authorized and verified. E-Gift Cards purchased after 3:00 PM PT Monday through Friday will not be processed until the following day. E-Gift Cards purchased after 3:00 PM PT on Saturday, or on Sunday will not be processed until the following Monday.

HOW FAR IN THE FUTURE MAY I CHOOSE TO SEND AN E-GIFT CARD?
You may select to send an E-Gift Card to a recipient up to 60 days after the date of purchase. Your credit card will be billed on the date of purchase.

HOW MANY GIFT CARDS MAY I PURCHASE ONLINE?
You may purchase an unlimited number of Classic Gift Cards/E-Gift Cards; however, the total value of Gift Cards purchased may not exceed $1,500 in one order.

HOW DO I CHECK MY GIFT CARD BALANCE
Click here to check the balance of your Classic Gift Card or E-Gift Card.

CAN I ADD MORE MONEY TO MY GIFT CARD?
Visit any GUESS, Marciano, GUESS Factory or G by GUESS store to add additional money to your Classic Gift Card. You may not add additional money to an E-Gift Card.

HOW MANY GIFT CARDS MAY I REDEEM ON MY ONLINE ORDER?
You may redeem up to three Classic Gift Cards/E-Gift Cards per online order.

DO YOU CHARGE SHIPPING FOR GIFT CARDS
We offer free Ground shipping and expedited shipping (for an additional charge) for our Classic Gift Cards. There is no shipping charge for the E-Gift Card.

Classic Gift Card Terms and Conditions
Coupons and discounts cannot be applied to Gift Card purchases. If other merchandise is included in your order, the coupon value will apply only to those items.

Sales tax will not be applied to Gift Card purchases. If other merchandise is included in your order, tax will apply only to those items.

Treat this Gift Card like cash. GUESS?, Inc. will not be responsible for lost or stolen Gift Cards.

GUESS Gift Cards are transferable and contain no expiration date.

GUESS Gift Cards are non refundable and cannot be exchanged or resold and cannot be redeemed for cash (except where required by law).

E-Gift Card Terms and Conditions
E-Gift Cards are delivered via e-mail to the recipient. Delivery to an incorrect but deliverable e-mail address or a nonexistent e-mail address as provided by the purchaser is the responsibility of the purchaser.

Coupons and discounts cannot be applied to E-Gift Card purchases. If other merchandise is included in your order, the coupon value will apply only to those items.

Sales tax will not be applied to Gift Card purchases. If other merchandise is included in your order, tax will apply only to those items.

Treat this Gift Card like cash. GUESS?, Inc. will not be responsible for lost or stolen Gift Cards.

GUESS Gift Cards are transferable and contain no expiration date.

GUESS Gift Cards are non refundable and cannot be exchanged or resold and cannot be redeemed for cash (except where required by law).