Unless otherwise stated, prices on full price, sale and promotional items, and affiliate offers cannot be combined with any other offers, sales, promotions or discounts. Sales, promotions and discounts may not be applicable to all sizes, colors or styles. Quantities are limited; no rain checks will be issued. Offers are not valid on previously purchased merchandise or purchases of gift cards. GUESS?, Inc. reserves the right to extend, modify or discontinue any offer, sale, promotion or discount at any time without notice.
What forms of payment are accepted for online purchases, and when am I billed?
GUESS Online accepts VISA, MASTERCARD, AMERICAN EXPRESS, DISCOVER, PAYPAL, AMAZON PAYMENTS, and GUESS GIFT CARDS. Please note that PayPal and GUESS Gift Cards cannot be combined at this time. With credit card orders, we will not bill your card until we ship your order. Please be aware that once we receive credit card authorization, the funds will be reserved up to 30 days depending on the bank (please check the policy of your lending institution). Also, if you are paying with a debit card, please verify with your bank if there are limitations pertaining to daily withdrawals on your card. GUESS reserves the right to request additional identification. If this is needed, we will contact you by e-mail or telephone.
If I don't already have a PayPal account, how can I get one to use on GUESS.com?
You can register for a PayPal account by visiting www.paypal.com and clicking on the 'Sign Up' button at the top of the page. After you complete the registration form, PayPal will send you a confirmation email. It will contain instructions to complete the registration process. Once your PayPal account has been created, you can use it to pay for products at GUESS.com. Please note that we can't currently combine PayPal and GUESS Gift Cards as forms of payment.
Why do I have to pay sales tax on my order?
GUESS is required by law to charge sales tax on orders shipped to most states.
Orders from GUESS.com are shipped via UPS using the following rate scale:
*Unless stated otherwise, free shipping offers apply to Standard shipping within the contiguous United States only (excludes Hawaii, Alaska, and U.S. territories). Standard packages are shipped via UPS.
**For Second Day and Next day shipping, orders must be placed Monday through Friday before 2:00 p.m. PT to be shipped the same day. Packages will be shipped and delivered Monday - Friday (excluding holidays). Orders placed after 2:00 p.m. PT on Friday or any time on Saturday and Sunday do not ship until the following Monday.
SHIPPING TIME ESTIMATES
Business days are limited to Monday through Friday, 6:00 a.m. to 5:00 p.m. PST. We do not ship on Saturdays, Sundays or holidays and we do not ship to P.O. Boxes. Please allow an average of one additional business day for processing, and note that your order may be shipped in multiple packages at no extra charge to you. For consumer protection, all orders are subject to review, including shipping/billing verification and credit card authorization and verification. On occasion, this may cause a slight delay in processing your order. During peak holiday periods, orders may take longer to process and ship. Once an order has been processed, actual delivery time depends on the chosen shipping method. GUESS?, Inc. is not responsible for delays in shipping or delivery that result from factors outside its control, including but not limited to disruptions to the UPS or USPS networks. Under any circumstance, GUESS?, Inc. is not responsible for incidental or consequential damages. Second Day and Next Day shipping services are not available for certain remote destinations.
We are unable to ship to P.O. Boxes. Orders shipped to APO or FPO boxes within the United States are automatically shipped via USPS ground; delivery timelines for these orders varies depending on location.
Can I ship an order to a foreign country?
At this time, GUESS Online can only ship orders to addresses located within the 48 continental United States as well as Alaska and Hawaii. Canadian customers, please visit GUESS.ca.
Can I ship an order to multiple addresses?
If you would like to send a shipment to more than one address, you will have to place separate online orders for each destination, or place your order by phone at 1-877-44-GUESS (1-877-44-8377).